CONTATTACI

Privacy Policy

This PRIVACY POLICY (this “Policy”) explains how VIVALOCAL website and any related applications or services (referred to as “VIVALOCAL”, “Platform”, “we”, “us”, or “our”), operated by TRIP EXPERIENCES LIMITED, collects, uses, discloses, and protects personal data of the users (“Users”, “you”, or “your”) when you access or use the Platform.

VIVALOCAL operates as an online intermediary marketplace that enables users to browse and book accommodation and touristic experiences offered by independent third-party service providers. We act solely as an intermediary marketplace and do not act as a travel organiser or provider of the underlying accommodation or experience services.

We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), and other relevant national and international data protection legislation.

This Privacy Policy is provided for transparency purposes and explains how we process personal data in accordance with applicable data protection law. Where consent is required for specific processing activities (such as certain marketing communications or non-essential cookies), such consent will be obtained separately through appropriate mechanisms.

     1. DATA CONTROLLER AND CONTACT INFORMATION

  • 1. For the purposes of applicable data protection law, the data controller responsible for your personal data is TRIP EXPERIENCES LIMITED, registered office at Ivy Exchange Apt.3, Parnell Street, D01WA21, Ireland.
  • 2. Contact Details:
  • 3. For booking-related data shared with independent Partners, VIVALOCAL and the relevant Partner act as independent data controllers in relation to their respective processing activities.
  • 4. If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, please contact us using the details above.

     2. SCOPE AND APPLICATION

  • 1. This Policy applies to all users of the Platform, including visitors, registered users, and Partners (independent service providers who publish listings on the Platform).
  • 2. It governs the collection and processing of personal data through your use of the Platform, whether you are browsing listings, creating an account, making reservations, posting reviews, or otherwise interacting with our services.
  • 3. This Policy should be read in conjunction with our Terms and Conditions and Cookie Policy, which form an integral part of the contractual framework governing your use of the Platform.

     3. DATA WE COLLECT

We collect and process various categories of personal data depending on how you interact with the Platform. The categories of personal data we may collect include the following:

  • 1. Information You Provide Directly
    • 1.1. Account Registration Information: When you create an account on the Platform, we collect personal data such as your full name, email address, telephone number, postal address, date of birth, gender (if provided), username, password, and any other information you choose to provide during the registration process.
    • 1.2. Reservation and Booking Information: When you make a reservation or booking through the Platform, we collect information including the names of all guests or participants, contact details, special requests or preferences (such as dietary requirements or accessibility needs), payment information, billing address, and details of the accommodation or experience you have booked (including dates, location, and pricing).
    • 1.3. Payment Information: Payments on the Platform are processed entirely by third-party payment service providers (including Stripe and Wise). VIVALOCAL does not collect, store, or have access to full payment card details such as card numbers or security codes. VIVALOCAL may receive limited transaction-related information from payment providers (such as payment status, transaction reference, amount, currency, and fraud alerts) solely for the purposes of booking management, customer support, accounting, and fraud prevention.
    • 1.4. Communication and Correspondence: When you contact us via email, phone, live chat, or other communication channels, we collect the content of your communications, your contact details, and any other information you choose to provide. This includes customer support inquiries, complaints, feedback, and requests for assistance.
    • 1.5. User-Generated Content: When you post reviews, ratings, comments, photographs, or other content on the Platform, we collect such content along with associated metadata (such as the date and time of posting, your username, and your verification status).
  • 2. Information We Collect Automatically
    • 2.1. Device and Browser Information: When you access the Platform, we automatically collect information about the device and browser you use, including device type, operating system, browser type and version, screen resolution, language preferences, and unique device identifiers.
    • 2.2. Usage Data and Analytics: We collect information about how you use the Platform, including pages viewed, links clicked, search queries entered, listings viewed, time spent on pages, navigation paths, referring and exit pages, and the date and time of your activities.
    • 2.3. Location Data: We may collect information about your geographic location based on your IP address, GPS data (if you have enabled location services on your device), or other location-based technologies. This information helps us provide location-specific content, search results, and services tailored to your region.
    • 2.4. Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about our use of cookies and how to manage your cookie preferences, please refer to our Cookie Policy.
    • 2.5. Log Files and Server Data: Our servers automatically record information when you access the Platform, including your IP address, browser type, internet service provider, date and time stamps, clickstream data, and the pages you request.
  • 3. Information We Receive from Third Parties
    • 3.1. Partner Information: We receive information from Partners (independent service providers) when you make a reservation, including confirmation of your booking, details of the services you have booked, cancellation or amendment requests, and any issues or complaints related to your reservation.
    • 3.2. Payment Service Providers: We receive transaction confirmation, payment status, fraud detection alerts, and related information from third-party payment processors such as Stripe and Wise.
    • 3.3. Social Media Platforms: If you choose to register or log in to the Platform using a social media account (such as Facebook or Google), we may receive information from that platform including your name, email address, profile picture, and other publicly available information, subject to your privacy settings on that platform and your consent.
    • 3.4. Third-Party Data Providers: We may receive information from third-party data providers for fraud prevention, identity verification, credit checks (where applicable), and marketing purposes, in accordance with applicable law.
    • 3.5. Public Sources: We may collect information from publicly available sources, including online directories, social media profiles, and public records, to verify information, prevent fraud, or enhance our services.

     4. PURPOSES AND LEGAL BASES FOR DATA PROCESSING

We process your personal data only for specific, legitimate purposes and on the basis of one or more lawful grounds as required by the GDPR. The purposes for which we process your personal data and the legal bases on which we rely are mentioned below:

Purpose

Legal Bases

Account Creation and Management: To create, maintain, and manage your user account on the Platform.

Performance of a contract (processing is necessary to enable you to use the Platform and access account-related features).

Reservation and Booking Processing: To facilitate reservations and bookings with Partners, including processing payments, issuing booking confirmations, and managing cancellations, amendments, and refunds.

Performance of a contract (processing is necessary to complete and manage your reservation).

 

Payment Processing: To process payments, verify payment methods, prevent fraud and unauthorized transactions, and issue invoices and receipts.

Performance of a contract and legitimate interests (ensuring secure and efficient payment processing and preventing fraudulent transactions).

Customer Support and Communication: To respond to your inquiries, provide customer support, resolve disputes, handle complaints, and facilitate communication between you and Partners.

Performance of a contract, legitimate interests (providing effective customer service and maintaining user satisfaction), and compliance with legal obligations.

Platform Improvement and Development: To analyze usage patterns, conduct research and analytics, test new features, improve Platform functionality, optimize user experience, and develop new services.

Legitimate interests (enhancing Platform performance, user experience, and business operations).

Personalization and Recommendations: To personalize your experience on the Platform, including providing tailored search results, recommendations, offers, and content based on your preferences, browsing history, and past bookings.

Legitimate interests (providing a more relevant and engaging user experience) and, where required, consent.

Marketing and Promotional Communications: To send you newsletters, promotional offers, marketing communications, surveys, and information about new services, features, or special offers from VIVALOCAL and selected Partners.

Where you have provided prior consent; or where permitted under the applicable “soft opt-in” regime, strictly in compliance with EU ePrivacy rules (i.e., where we obtained your contact details in the context of a sale of services, the marketing relates to similar services, and you are given a clear and simple opportunity to opt out at the time of data collection and in every subsequent communication). You may withdraw consent or object to marketing at any time.

Fraud Prevention and Security: To detect, prevent, and investigate fraud, unauthorized access, security incidents, money laundering, or other illegal activities; to verify user identity and payment methods; and to protect the Platform, our users, and our business.

Legitimate interests (ensuring Platform security and preventing fraud and illegal activity) and compliance with legal obligations (such as anti-money laundering regulations).

Legal Compliance and Enforcement: To comply with applicable laws, regulations, court orders, or lawful requests from competent authorities; to enforce our Terms and Conditions; to protect our legal rights and interests; and to respond to legal claims or disputes.

Compliance with legal obligations and legitimate interests (protecting our legal rights and ensuring compliance with applicable law).

Review and Rating Management: To enable you to post and view reviews, ratings, and feedback about Partners and their services; to verify the authenticity of reviews; to moderate content; and to remove unlawful or inappropriate content.

Performance of a contract, legitimate interests (maintaining the quality and trustworthiness of user-generated content), and compliance with legal obligations.

Cookie and Analytics Management: To collect information about your browsing behavior using cookies and similar technologies for analytics, personalization, advertising, and performance monitoring.

Consent (where required by applicable law, such as for non-essential cookies) or legitimate interests (for strictly necessary cookies required for Platform functionality).

Business Transfers and Corporate Transactions: To facilitate mergers, acquisitions, asset sales, reorganizations, or other corporate transactions involving VIVALOCAL.

Legitimate interests (enabling business continuity and corporate restructuring).

     5. RECIPIENTS AND DISCLOSURE OF PERSONAL DATA

We may share your personal data with the following categories of recipients for the purposes described in this Privacy Policy:

  • 1. Partners (Service Providers): We share relevant personal data with the Partners whose services you have booked or inquired about, including your name, contact details, booking information, special requests, and payment confirmation (excluding full payment card details). Partners are independent third-party service providers and act as separate data controllers in relation to the personal data they receive. Partners are responsible for processing your personal data in accordance with their own privacy policies and applicable data protection law.
  • 2. Payment Service Providers: We share payment information with authorized third-party payment processors (such as Stripe and Wise) to facilitate payment transactions, verify payment methods, process refunds, and detect fraud. Payment service providers process payment data in accordance with applicable law and industry standards, including PCI DSS.
  • 3. Service Providers and Business Partners: We engage third-party service providers and business partners to perform functions on our behalf, including cloud hosting providers, IT support and maintenance, data analytics providers, marketing and advertising agencies, customer support platforms, email delivery services, fraud prevention and identity verification services, and legal and professional advisors. These service providers act as data processors on our behalf and are contractually obligated to process personal data only in accordance with our instructions and applicable data protection law.
  • 4. Law Enforcement and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies when required by law, in response to a lawful request, court order, or subpoena, or when disclosure is necessary to comply with legal obligations, protect public safety, prevent crime, or enforce our legal rights.
  • 5. Professional Advisors: We may share personal data with our legal, financial, tax, and other professional advisors when necessary to obtain professional advice, comply with legal obligations, or protect our legal interests.
  • 6. Corporate Transactions: In the event of a merger, acquisition, asset sale, reorganization, bankruptcy, or other corporate transaction, we may transfer personal data to the acquiring or successor entity, subject to applicable data protection law. We will notify you of any such transfer and any choices you may have regarding your personal data.
  • 7. Other Users (User-Generated Content): When you post reviews, ratings, comments, or photographs on the Platform, such content may be visible to other users of the Platform. Your username and verification status may be displayed alongside your content. We recommend that you do not include sensitive or confidential information in publicly visible content.
  • 8. Third-Party Advertising and Analytics Partners: With your consent (where required by law), we may share certain personal data with third-party advertising networks, analytics providers, and social media platforms to deliver targeted advertising, measure advertising effectiveness, and conduct audience analysis. You can manage your preferences for such sharing through our Cookie Policy and your device settings.

     6. INTERNATIONAL DATA TRANSFERS

VIVALOCAL operates on a global level, and your personal data may be transferred to, processed, and stored in countries outside the European Economic Area (EEA), including countries that may not provide the same level of data protection as your country of residence.

  • 1. Transfers to Third Countries: When we transfer personal data to countries outside the EEA (or, for UK users, outside the UK), we ensure that appropriate safeguards are in place to protect your personal data in accordance with the GDPR and applicable data protection law. These safeguards may include:
    • 1.1. Adequacy Decisions: We may transfer personal data to countries that have been recognized by the European Commission (or, for UK users, the UK government) as providing an adequate level of data protection. As of the date of this Privacy Policy, such countries include those subject to adequacy decisions issued by the European Commission, including the UK, Switzerland, Canada, Japan, and others.
    • 1.2. Standard Contractual Clauses (SCCs): Where personal data is transferred to countries that do not benefit from an adequacy decision, we use Standard Contractual Clauses approved by the European Commission (or, for UK users, the UK International Data Transfer Agreement or Addendum) to ensure that appropriate safeguards are in place.
    • 1.3. Other Transfer Mechanisms: In certain circumstances, we may rely on other lawful transfer mechanisms, including binding corporate rules, derogations for specific situations (such as your explicit consent), or transfers necessary for the performance of a contract between you and us.
  • 2. Recipient Countries: Your personal data may be transferred to and processed in the following countries or regions:
    • 2.1. Ireland (EEA), where VIVALOCAL is registered and operates its primary infrastructure
    • 2.2. United States for cloud hosting services, payment processing, and analytics providers
    • 2.3. Other countries where our service providers, Partners, or business operations are located
  • 3. You can request further information about the specific safeguards we have in place for international data transfers by contacting us using the details provided in Section 1 of this Policy.

     7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate interests. The retention periods vary depending on the category of personal data and the purposes for which it is processed.

  • 1. Account Data: We retain your account information for as long as your account remains active. If you close your account, we will delete or anonymize your account data within a reasonable period, except where we are required or permitted to retain such data for legal, regulatory, tax, accounting, fraud prevention, or dispute resolution purposes.
  • 2. Booking and Transaction Data: We retain booking and transaction data (including payment records, invoices, and correspondence) for a period of at least seven (7) years from the date of the transaction to comply with tax, accounting, and legal obligations, and to resolve any disputes or claims that may arise.
  • 3. Communication and Customer Support Records: We retain records of communications with you (including emails, chat transcripts, and phone call logs) for up to five (5) years to maintain a record of our interactions, resolve disputes, and improve our services.
  • 4. Marketing Data: If you have consented to receive marketing communications, we will retain your marketing preferences and contact information until you withdraw your consent or request deletion, or until we determine that the data is no longer necessary for marketing purposes.
  • 5. User-Generated Content: Reviews, ratings, and other user-generated content are retained for as long as necessary to maintain the integrity, transparency, and trustworthiness of the Platform. Such content may remain publicly visible while the related listing or user account remains active. We will assess deletion requests on a case-by-case basis, taking into account freedom of expression, consumer transparency obligations, legal retention requirements, and our legitimate interests.
  • 6. Log Files and Analytics Data: We retain log files, usage data, and analytics data for up to twenty-four (24) months for security, fraud prevention, and performance monitoring purposes.
  • 7. Legal and Regulatory Retention: Notwithstanding the above retention periods, we may retain personal data for longer periods where required or permitted by law, including to comply with legal obligations, respond to lawful requests from authorities, enforce our legal rights, or defend against legal claims.

     8. YOUR RIGHTS

Under the GDPR and applicable data protection law, you have certain rights in relation to your personal data. You may exercise these rights by contacting us using the details provided in Section 1. We will respond to your request within thirty (30) days of receipt, unless the request is particularly complex or we receive multiple requests, in which case we may extend the response period by a further two (2) months.

  • 1. Right of Access: You have the right to request confirmation of whether we process your personal data and, if so, to obtain access to that data and information about how it is processed, including the purposes of processing, the categories of data, the recipients, and the retention periods.
  • 2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. You can also update your account information directly through your account settings on the Platform.
  • 3. Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data in certain circumstances, including where:
    • 3.1. The personal data is no longer necessary for the purposes for which it was collected.
    • 3.2. You withdraw your consent (where processing is based on consent) and there is no other legal basis for processing.
    • 3.3. You object to processing based on legitimate interests and there are no overriding legitimate grounds for processing.
    • 3.4. The personal data has been unlawfully processed.
    • 3.5. The personal data must be erased to comply with a legal obligation.

Please note that we may refuse your request for erasure if we are required or permitted to retain the data for legal, regulatory, or legitimate business purposes, such as compliance with tax or accounting obligations, fraud prevention, or the establishment, exercise, or defense of legal claims.

  • 4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, including where:
    • 4.1. You contest the accuracy of the personal data (restriction applies until we verify accuracy).
    • 4.2. The processing is unlawful, but you do not wish for the data to be erased.
    • 4.3. We no longer need the personal data, but you require it for the establishment, exercise, or defense of legal claims.
    • 4.4. You have objected to processing based on legitimate interests (restriction applies pending verification of whether our legitimate grounds override your interests).
  • 5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where:
    • 5.1. The processing is based on your consent or on the performance of a contract, and
    • 5.2. The processing is carried out by automated means.

We will provide your personal data in a commonly used electronic format (such as CSV or JSON) or, where technically feasible, transmit the data directly to another controller at your request.

  • 6. Right to Object: You have the right to object to the processing of your personal data where:
    • 6.1. Processing is based on legitimate interests or the performance of a task carried out in the public interest. We will cease processing unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defense of legal claims.
    • 6.2. Processing is for direct marketing purposes. If you object to direct marketing, we will cease processing your personal data for such purposes immediately and without exception.
  • 7. Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you. Where we use automated decision-making or profiling (such as fraud detection algorithms or personalized recommendations), you have the right to request human intervention, express your point of view, and contest the decision. VIVALOCAL does not carry out solely automated decision-making that produces legal effects or similarly significant effects on users within the meaning of Article 22 GDPR. Where automated tools are used (such as fraud detection or recommendation algorithms), meaningful human oversight is applied.
  • 8. Right to Withdraw Consent: Where we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. You can manage your consent preferences through your account settings or by contacting us.
  • 9. Right to Lodge a Complaint: If you believe that we have not processed your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with a supervisory authority. In Ireland, the competent supervisory authority is:

Data Protection Commission

21 Fitzwilliam Square South

Dublin 2, D02 RD28

Ireland

Telephone: +353 (0)761 104 800

Email: info@dataprotection.ie

Website: www.dataprotection.ie

If you are located in another EU Member State or the UK, you may lodge a complaint with the supervisory authority in your country of residence or place of work.

     9. SECURITY OF PERSONAL DATA

We are committed to protecting the security of your personal data and have implemented appropriate technical and organizational measures to safeguard personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

  • 1. Technical Safeguards
    • 1.1. Encryption: We use industry-standard encryption protocols to protect personal data during transmission over the internet. Payment card data is encrypted and processed in accordance with PCI DSS standards.
    • 1.2. Access Controls: We implement strict access controls to ensure that personal data is accessible only to authorized personnel who require access to perform their job functions. Access is granted on a need-to-know basis and is subject to authentication and authorization mechanisms.
    • 1.3. Firewalls and Intrusion Detection: We use firewalls, intrusion detection systems, and other security technologies to protect our systems and infrastructure from unauthorized access and cyber threats.
    • 1.4. Secure Data Storage: Personal data is stored on secure servers with appropriate physical and logical security measures in place, including data backups and disaster recovery procedures.
  • 2. Organizational Safeguards
    • 2.1. Employee Training: Our employees and contractors who have access to personal data receive regular training on data protection principles, security best practices, and their obligations under applicable data protection law.
    • 2.2. Confidentiality Obligations: All employees and contractors are subject to confidentiality obligations and are required to comply with our data protection and security policies.
    • 2.3. Incident Response: We have established procedures for detecting, reporting, and responding to data breaches and security incidents, including notification to affected individuals and supervisory authorities where required by law.
    • 2.4. Third-Party Oversight: We conduct due diligence on third-party service providers and enter into contractual agreements that require them to implement appropriate security measures and process personal data only in accordance with our instructions and applicable law.
  • 3. Limitations and User Responsibilities
    • 3.1. While we take reasonable measures to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. While no system can guarantee absolute security, we implement appropriate technical and organizational measures in accordance with Article 32 GDPR. Despite these safeguards, internet transmissions may carry inherent risks. Users are encouraged to take reasonable precautions to protect their account credentials.
    • 3.2. You are responsible for maintaining the confidentiality and security of your account credentials and for all activities carried out through your account. You must notify us immediately if you suspect unauthorized access to your account.

  10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with the Platform. Cookies are small text files that are stored on your device when you visit a website.

  • 1. Types of Cookies We Use

We use the following categories of cookies:

  • 1.1. Strictly Necessary Cookies: These cookies are essential for the operation of the Platform and enable you to navigate the Platform and use its features, such as accessing secure areas and completing bookings. Without these cookies, certain services cannot be provided.
  • 1.2. Performance and Analytics Cookies: These cookies collect information about how you use the Platform, including pages visited, time spent on pages, and any errors you encounter. This information is used to improve the performance and functionality of the Platform. We may use third-party analytics providers, such as Google Analytics, to collect and analyze this data.
  • 1.3. Functionality Cookies: These cookies allow the Platform to remember choices you make (such as your language preference, currency, or region) and provide enhanced, personalized features.
  • 1.4. Advertising and Marketing Cookies: These cookies are used to deliver targeted advertisements that are relevant to your interests based on your browsing behavior. They may also be used to measure the effectiveness of advertising campaigns. We may work with third-party advertising networks and social media platforms to deliver such advertisements.
  • 2. Managing Your Cookie Preferences
    • 2.1. You can manage your cookie preferences through our Cookie Consent Manager, which is displayed when you first visit the Platform. You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that if you disable or refuse cookies, some features of the Platform may not function properly.
    • 2.2. For detailed information about the cookies we use, the purposes for which we use them, and how to manage your cookie preferences, please refer to our Cookie Policy.

  11. THIRD-PARTY LINKS AND SERVICES

  • 1. The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by VIVALOCAL, including Partner websites, social media platforms, and payment service providers. This Policy does not apply to third-party websites or services.
  • 2. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit or use. You access third-party websites and services at your own risk.

  12. CHILDREN’S PRIVACY

  • 1. The Platform is not intended for use by individuals under the age of eighteen (18) years, and we do not knowingly collect personal data from children under the age of eighteen (18). If you are under eighteen (18) years of age, you may not use the Platform or provide any personal data to us.
  • 2. If we become aware that we have collected personal data from a child under the age of eighteen (18) without parental consent, we will take steps to delete such data as soon as reasonably practicable. If you believe that we have collected personal data from a child, please contact us using the details provided in Section 2.
  • 3. Notwithstanding the above, personal data relating to minors may be processed where provided by a parent or legal guardian in connection with a booking (for example, where an adult makes a reservation that includes minor guests). In such cases, we process such data solely for booking administration purposes and in accordance with this Policy.

  13. CHANGES TO THIS PRIVACY POLICY

  • 1. We may update this Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you in advance by email, Platform notification, or other reasonable means, with at least fifteen (15) days’ prior notice before the updated Policy takes effect, unless:
    • 1.1. A change is required by applicable law, or
    • 1.2. The change is necessary for security, fraud prevention, or operational integrity, in which case the change may take effect immediately.
  • 2. The “Last Updated” date at the top of this Policy indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we process and protect your personal data.
  • 3. If you do not agree to the updated Policy, you may discontinue use of the Platform and close your account (if applicable) before the effective date of the updated Policy. Where changes affect processing activities that rely on consent, renewed consent will be obtained where required by applicable law.

  14. CONTACT US AND DATA PROTECTION INQUIRIES

  • 1. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:

TRIP EXPERIENCES LIMITED

Registered office: Ivy Exchange Apt.3, Parnell Street, D01WA21, Ireland

Registration number: 732170

Email: vivalocalwelcome@gmail.com

Telephone: +353832047178

Data Protection Officer (if appointed)

Email: vivalocalwecom+support@gmail.com

  • 2. We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection law.

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